FAQ

Check-in at the hotel is at 4 p.m. Early check-in is possible upon request, subject to room availability.

Check-out at the hotel is at 11 a.m. Late check-out is possible upon request, subject to room availability.

The minimum age for check-in at the hotel is 18.

There is no charge for cancellations made at least 3 days prior to your reservation date. A fee of 1 night’s room and tax will be assessed for cancellations made less than 3 days prior to your reservation date. Reservations made under an Advance Purchase rate or during special events periods, do not apply to this cancellation policy.

Pets are always welcome at the hotel. There is a one-time $150 pet fee assessed for each pet per reservation.

Smoking is not allowed in the building.

Guests can access our on-site fitness center with state-of-the-art equipment, including free weights, yoga equipment, exercise bikes, treadmills, and eliptical machines.

Please contact the hotel for more information.

There are many public transportation options near the hotel, including Uber, Lyft, and TransIT, a free service providing public transit, paratransit, and commuter assistance in Frederick County.

We do our best to follow ADA guidelines and ensure our website and property are accessible to all, including those with disabilities. You can find more information on our accessibility page.

Children are always welcome at the hotel. We have cribs and pack and plays for use, based on availability.

We gladly accept mail and packages on your behalf. Please speak to the front desk for more information.

Your rental at Visitation Hotel Frederick includes a full 16-hour window, from 8:00 AM to 11:59 PM. The final hour, from 11:00 PM to midnight, is reserved exclusively for clean-up and vendor load-out. Last call for beverages is offered at 10:30 PM.

Yes! We conduct a rate and inventory analysis before confirming any group blocks. For weddings with over 100 guests, we typically offer 15 guest rooms per night with a two-night minimum stay. For more intimate events—such as celebrations under 100 guests, rehearsal dinners, after-parties, or farewell brunches—we usually extend 10 guest rooms per night, also with a two-night minimum. Please note: weekend room blocks are only available when paired with a bespoke catered event on property.Yes! We conduct a rate and inventory analysis before confirming any group blocks. For weddings with over 100 guests, we typically offer 15 guest rooms per night with a two-night minimum stay. For more intimate events—such as celebrations under 100 guests, rehearsal dinners, after-parties, or farewell brunches—we usually extend 10 guest rooms per night, also with a two-night minimum. Please note: weekend room blocks are only available when paired with a bespoke catered event on property.

Absolutely. Visitation Hotel Frederick offers 15 beautifully appointed suites, including the 1,034 sq. ft. Junior Suite with private street access, and our 1,053 sq. ft. Presidential Bridal Suite, included with The Gold Mile Package. Any of our suites or guest rooms can provide a stylish, serene space to get ready for your big day.

Yes, all indoor event spaces are equipped with heating and air conditioning to ensure your guests are comfortable in every season.

Yes. The hotel is fully ADA compliant, with elevator access from valet to reception in Buildings A and B, and from the ground floor to the Academy Ballroom in Building D.

Yes. ADA-accessible restrooms are located on the ground floor of Building D and beneath the Reception area in Building B.

The Gardens Pavilion is fully covered to keep your guests comfortable, rain or shine. Additionally, the nearby Cloister Room, Pre-Function Hall, and Academy Ballroom—located just five feet from The Gardens—offer elegant indoor alternatives.

Yes. We provide antique beechwood cross-back chairs and barrel brown farmhouse-style round tables. These pieces create a warm, timeless atmosphere that complements any wedding vision.

While we don’t offer a full décor package, your rental includes complete place settings—glassware, stemware, commercial-grade white linens, and white napkins—all presented in our signature tavern-style setup. Our farmhouse tables are yours to personalize and style to reflect your unique aesthetic.

Yes, candles are welcome as long as they are safely enclosed in glass cylinders or holders.

All personal items must be brought in and removed within your rental timeframe (8:00 AM to 11:59 PM). Overnight storage is not available, though you are welcome to store items in your reserved guest rooms.

Vendor unloading is available at our main entrance: 211 E. Church Street, Frederick, MD 21701. After unloading, vendors may park at the nearby Church Street Parking Garage, which offers hourly rates at $1 per hour.

All food and beverage services are provided by Wye Oak Tavern, with menus crafted by celebrated chefs Michael & Bryan Voltaggio. Wedding cakes may be ordered through Sage Cakery, which includes complimentary delivery, setup, a tasting, and a 5% discount. A $5 per person cake-cutting fee applies. Cakes must be delivered shortly before your event, as refrigeration and prep areas are reserved for in-house use. Outside specialty desserts are welcome with a Certificate of Insurance and are subject to a $5 per person service fee.

Yes. You're welcome to work with outside vendors, provided they are licensed, insured, and submit a Certificate of Insurance at least 30 days in advance. Outside food and beverage is not permitted in any public or event spaces.

Yes. To ensure a smooth and well-managed event, couples must hire a licensed and insured wedding planner or day-of coordinator. While our team will be onsite to oversee the facility, we do not offer planning or coordination services. We recommend Caroline Calleja at Protea Event Planners | 516-757-7991 | proteaeventplanners.com.

Your final guest count is due 30 days before your event. Around this time, we’ll also hold your Detailing Call and schedule your menu tasting, allowing our chefs to showcase seasonal specialties. Our Family-Style dinner service removes the need to collect individual meal selections on your RSVPs.