FAQ

Check-in at the hotel is at 4 p.m. Early check-in is possible upon request, subject to room availability.

Check-out at the hotel is at 11 a.m. Late check-out is possible upon request, subject to room availability.

The minimum age for check-in at the hotel is 18.

Visitation Hotel allows cancellations at no charge when made at least 3 days prior to the reservation date. A fee of 1 night’s room and tax will be assessed for cancellations made less than 3 days prior to your reservation date. Reservations made under an Advance Purchase rate or during special events periods, do not apply to this cancellation policy.

Yes, Visitation Hotel is a pet-friendly hotel and welcomes pets during your stay. A one-time pet fee of $150 per pet, per reservation, will apply.

No, Visitation Hotel is a non-smoking property. Smoking is not permitted anywhere inside the building.

Please contact Visitation Hotel directly for the information regarding parking availability and rates.

Yes, Visitation Hotel is conveniently located near several transportation options, including Uber, Lyft, and TransIT, a free public transportation service offering transit, paratransit, and commuter assistance throughout Frederick County.

We do our best to follow ADA guidelines and ensure our website and property are accessible to all, including those with disabilities. You can find more information on our accessibility page.

Yes, children are always welcome at Visitation Hotel. Cribs and pack and plays are available for guest use upon request and subject to availability.

Yes, we gladly accept mail and packages on behalf of guests. Please contact the front desk for additional details.

Guests staying at Visitation Hotel can enjoy access to the on-site fitness center featuring state-of-the-art equipment, including free weights, yoga equipment, exercise bikes, treadmills, and elliptical machines.

The Visitation Hotel does not offer airport service and reccommends a taxi or car service

The Visitation Hotel does not offer a pool

Yes, the Visitation Hotel offers all guests WIFI

The Visitation Hotel offers King rooms, Double Queen rooms, Suites, and our Visitation Presidential Suite

The Visitaiton Hotel offers guests Wye Oak Tavern and Acorn Provisions

The Visitation Hotel currently does not offer this service

Yes, The Visitation Hotel offers group discounts

Catoctin Mountain Park
Baker Park
Weinberg Center for the Arts
Schifferstadt Architectural Museum
Frederick Keys Baseball
Rose Hill Manor Park & Museums
National Museum of Civil War Medicine
Monocacy National Battlefield
Downtown Frederick
Frederick Wine Trail
The Delaplaine Arts Center
Maryland Ensemble Theatre

See above
TreeTrekkers
South Mountain Creamery
Green Meadows Petting Farm
Catoctin Wildlife Preserve
Walkersville Southern Railroad
Escape Rooms: ClueIQ, Escape This Frederick, Surelocked In Escaped Games
Wineries / Breweries / Distilleries
Spinners Arcade
Sky Stage
Art Galleries
 

Your rental at Visitation Hotel Frederick spans 16 hours, from 8:00 AM to 11:59 PM. The final hour, from 11:00 PM to midnight, is designated exclusively for clean-up and load-out. Last call for beverages is graciously held at 10:30 PM.

Yes! We conduct a rate and inventory analysis before confirming any group blocks. For weddings with over 100 guests, we typically offer 15 guest rooms per night with a two-night minimum stay. For more intimate events—such as celebrations under 100 guests, rehearsal dinners, after-parties, or farewell brunches—we usually extend 10 guest rooms per night, also with a two-night minimum. Please note: weekend room blocks are only available when paired with a bespoke catered event on property.Yes! We conduct a rate and inventory analysis before confirming any group blocks. For weddings with over 100 guests, we typically offer 15 guest rooms per night with a two-night minimum stay. For more intimate events—such as celebrations under 100 guests, rehearsal dinners, after-parties, or farewell brunches—we usually extend 10 guest rooms per night, also with a two-night minimum. Please note: weekend room blocks are only available when paired with a bespoke catered event on property.

Yes, our indoor spaces are fully equipped with both heating and air conditioning to ensure your guests’ comfort year-round.

Yes, Visitation Hotel Frederick is fully ADA compliant with three elevators located in Building A and Building B from Valet to Reception and Building D for easy access to the Academy Ballroom.

Yes. ADA-accessible restrooms are conveniently located on the ground floor of Building D and on the ground floor of Building B below Reception

If weather conditions are unfavorable, Visitation Hotel has a seamless backup plan in place. The Gardens Pavilion is fully covered for your comfort. Additionally, The Gardens are just five feet from Building D, which houses the Cloister Room, Pre-Function Hall, and Academy Ballroom.

Yes. We provide antique beechwood cross-back chairs and matching barrel brown farmhouse-style round tables. These timeless pieces create a warm, elegant ambiance for your celebration. Browse our gallery to envision your perfect setting!

While we do not offer full décor packages, your rental includes complete place settings, including glass and stemware, commercial-grade white linens, and white napkins in a charming tavern-style setup. Our farmhouse tables are yours to style according to your unique wedding brand and vision.

Yes, you are welcome to bring candles, as long as they are safely contained in glass cylinders.

Unfortunately, all items must be brought in and removed within your rental timeframe of 8:00 AM to 11:59 PM. We are unable to store anything overnight. You are always more than welcome to store items in your guest room.

Our main entrance is located at 211 E. Church Street, Frederick, MD 21701. Vendors may pull into the cul-de-sac for convenient unloading. After unloading, please park in the City of Frederick Church Street Parking Garage, just steps away. The garage offers hourly parking at a rate of $1 per hour.

All food and beverage are expertly curated by our esteemed Wye Oak Tavern team, with menus thoughtfully curated by world-renowned chefs Michael & Bryan Voltaggio, reflecting the best of the season. Wedding Cakes may be sourced from Sage Cakery with complimentary setup, delivery, and tasting, and a 5% discount. A $5 per person cake-cutting fee applies. Cakes must be delivered within a few hours of the event start time, as our food & beverage areas and refrigeration units are not available for outside storage. Specialty desserts from outside vendors are welcome with a Certificate of Insurance and incur a $5 per person outsourcing fee.

Yes. While we offer a preferred list of highly recommended vendors, you are welcome to bring in your own, provided they are licensed and insured, and submit their Certificate of Insurance at least 30 days prior to your event. Outside Food & Beverage is strictly prohibited in our event and public spaces.

We do not require wedding coordination services; however, to ensure a seamless and stress-free experience, we strongly recommend that couples engage a licensed and insured wedding planner or day-of coordinator. While our team will be on-site to oversee the venue, the detailed coordination is best managed by a professional. We are pleased to recommend Caroline Calleja of Protea Event Planners | 516-757-7991 | proteaeventplanners.com.

Your Final Headcount is due 30 days prior to the event. The Final Guarantee and Detailing Call takes place 30 to 45 days prior to your event. Around this time, we also host your menu tasting, allowing our chefs to feature the finest of the season. Our Family-Style dinner service eliminates the need for individual meal selections on your RSVPs.

Yes! Both a rate analysis and inventory check are required before all group blocks can be determined. For wedding receptions with over 100 guests, we typically offer 15 guest rooms per night with a two night minimum stay. For intimate events (under 100 guests) or wedding-related celebrations such as rehearsal dinners, after parties, or morning-after brunches, we typically package 10 rooms per night, also with a two-night minimum. Please note: we do not contract room blocks on weekends unless they are packaged with a bespoke catered event.

Yes, Visitation Hotel Frederick features 15 beautifully appointed suites (subject to availability), including the 1,034 sq. ft. Junior Suite with private street access and our 1,053 sq. ft. Presidential Bridal Suite, included in The Gold Mile Package. You’ll find the perfect space in anyone of our guest rooms to prepare for your day in comfort and style.

Gift cards can be purchased online here directly on our website. 

 

The purchase value of your gift card never expires.

Starting on August 1, 2020, you can apply gift cards to room rate charges by simply presenting your gift card at check-out to apply towards eligible charges.

No, gift cards are only redeemable at the hotel that it was purchased. The hotel name is displayed on the gift card.

Yes! You can purchase a gift card that will be sent to your recipient’s email address. 

 

At Visitation Hotel, gift cards are available for purchase in $100 increments, ranging from $100 to $500.

Guests can use these towards reservations booked via the hotel’s website or by calling the hotel directly. Gift cards cannot be applied towards bookings made on a third-party site, such as Expedia. Not redeemable at hotel/resort/third-party outlets directly. Inclusions are in-room dining, restaurant, parking, transportation taxes, and amenity fees. Hotel is not responsible for lost or stolen gift cards.

Visitation Hotel offers electronic gift cards only. They can be presented via mobile device or via print out for redemption. Physical gift cards are not available.